…and make it happen. Since 2000, I worked hard at shaping my customers’ trust in our management seminars using the traditional email marketing. While some of my competitors may be tempted to stretch the truth in trying to reach out to customers, I clinged much on honesty and transparency to build and maintain continued trust with my target market. If one is unhappy, I’m always ready to return his/her money without a condition.
Image source: http://www.kairos.com.ph
Whose job is it to discipline erring workers?
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My name is Rey Elbo. I'm a Filipino business journalist and consultant on HR and TQM topics, with a special interest on Lean HR - a branch of specialization on continual improvement. I've been writing for BusinessWorld (since 1993) and The Manila Times (since 2002). Elbonomics is a collection of my thought-provoking one-liners that summarizes my interpretation of personal experience in dealing with people and organizations and other related circumstances. Check my personal website here https://reyelbo.consulting
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